FAQs

 

What is PayPal?

PayPal is the global leader in secure, online payment processing. By using PayPal to complete your purchase at K-Wigs, you can be sure of a safe and secure checkout process.

When paying with PayPal, we never have access to your Payment or Credit Card Information.

PayPal is safe, secure, and easy to use – which is why we like it!

 

I don’t have a PayPal account. Can I still use PayPal for my purchase at K-Wigs?

Yes, you can! Just add the items you want to your shopping cart, and when you’re ready to check out, click the PayPal Check-Out button in your cart. It’s really easy to do. (But if you need some help, just give us a call).

 

I love my new Wig. Can I have it cut?

Yes, you can cut your wig yourself – or have your stylist cut it for you.

 

What Wig Colors are available?

Click here to see a Color Chart of The Most Popular Wig Colors:
(Please see each Specific Wig or Hair Product for Color Availability)

 

What is the best way to store my Wig?

We recommend a wig stand tucked away in a clean, dry place (a closet is perfect). A wig stand will help prevent your wig from getting tangled. It will also help your wig maintain it’s shape and style.

 

How do I select the right color for my Wig?

Feel free to use our Online Color Chart to assist you with selecting the right color for your new wig. However when using our color chart, it is important to understand that colors may appear differently depending on your computer monitor.

 

How often should I wash my Wig?

That will depend on how often you wear it, your lifestyle, the environment, etc. However, a good rule of thumb is a good washing for every 12 days of wearing your wig.

For synthetic and blended hair wigs, we suggest that you only use shampoos and conditioners that are specially formulated for those hair types.

 

How do I calculate shipping?

There is nothing to calculate! At K-Wigs, shipping is FREE every day within the US. (If you are outside of the United States, please use our contact form for a shipping quote).